Get help. Refer a patient. Find hope. 888-364-5977

888-EMILY-77

Get help. Refer a patient.
Find hope. 888-364-5977

The Emily Program Residential Frequently Asked Questions

The Emily Program is a national leader in eating disorder treatment for adolescents and adults with eating disorders. Residential treatment helps clients focus on recovery in a safe, supportive, and homelike environment with around-the-clock supervision.

Currently, our three residential facilities are Anna Westin House – Adults and Anna Westin House – Adolescent And Young Adult in Minnesota and The Emily Program - Residential in Ohio. We will open a residential facility in Washington in 2017. Learn if 24/7/365 supervised care is right for you or your loved one. Submit an eating disorder assessment interest form or call 1-888-EMILY-77 (1-888-364-5977) today.

The Emily Program - 24/7 Residential Care FAQs

Where are residential services offered?

Currently, there are two residential facilities in St. Paul, Minnesota: Anna Westin House for adults and Anna Westin House - Adolescent and Young Adults for ages 10-21; a facility for adults in Cleveland Heights, Ohio, a facility for adults in Seattle, Washington.

Where is the Anna Westin House?

We have two Anna Westin Houses: Anna Westin House for adults and Anna Westin House-Adolescent for adolescents and young adults.

Our adult residential program is located on the corner of Buford and Cleveland Avenues in the Saint Anthony Park neighborhood of St. Paul, across the street from the University of Minnesota’s St. Paul campus. Our address is 1449 Cleveland Avenue North, Saint Paul, MN 55108.

Our adolescent and young adult residential program is located on the corner of Commonwealth and Como Avenues in the Saint Anthony Park neighborhood of St. Paul, across the street from the St. Anthony Park Library and next door to Muffuletta. Our address is 2230 Como Avenue, Saint Paul, MN 55108. We call this the “Toogood Building” in honor of Roger Toogood, a longtime director of the Children’s Home Society and Family Services (CHSFS), the organization that formerly owned the facility. The site has a legacy of service since 1959.

Does The Emily Program – Residential facilities help males?

Yes, we serve adolescents and adults of all genders, including males, females, and transgender individuals, who struggle with eating disorders. We admit new residents after we take into consideration the current population.

How long do people stay at The Emily Program – Residential?

We tailor the length of stay to meet the unique needs of each resident. Some residents stay less than a month and others stay several months.

Can I be a vegetarian/vegan at The Emily Program – Residential?

Our chef and dietitians can work with a variety of dietary needs. They will work with you and your family to meet your specific needs.

Can I have visitors while I am at The Emily Program – Residential?

Visitors are welcome during non-programming times, which are primarily in the evenings and on the weekends.

How much does The Emily Program – Residential cost?

Cost depends on how long you stay. Our staff will gladly help you determine and maximize your insurance benefits. If you need to pay out of pocket, we are also happy to set up a payment plan.

Who is Anna Westin?

Anna Selina Westin was born in 1978 and lived in Chaska, Minnesota most of her life. She died in 2000 after struggling for five years with anorexia, a deadly disease that affects millions of Americans.

A graduate of Chaska High School, she was a student at the University of Oregon who loved life. Her many interests and talents included music, photography, hiking, backpacking, reading, writing, fishing, traveling, volunteering, and best of all, spending time with family and friends. She made and sent beautifully decorated cards and letters to family and friends throughout her life.

She was thoughtful, compassionate, generous with her time, and had a talent for making everyone feel special and important.

Anna's family is very proud of her accomplishments, including her hard work to overcome anorexia. Anna suffered from a serious, often fatal, illness that needs to be treated with the same urgency as other life-threatening diseases. The duration of the illness, high cost of treatment, and lack of knowledge about eating disorders cause immense suffering. Click here to watch a short video about Anna Westin.

To help other families, Anna's family speaks openly about her life and death, and opened the Anna Westin House in 2002. They continue to advocate for those struggling with eating disorders through advocacy and education with The Emily Program Foundation. 

What do you mean by "integrative" interventions?

We offer therapies that complement traditional medical approaches and are effective with eating disorders. For example, we may use meditation, yoga, or art therapy.

What do I have to bring to The Emily Program – Residential?

Bring comfortable clothing, typical toiletries, and some personal items to help you feel secure away from home (e.g., a few photos or other personal decorative items). See the packing list for suggested and prohibited items.

Will I have passes or time away from the program?

From day one, we develop a strong transition plan to optimize your recovery. We regularly have group outings—and you also have some individual free time to spend with friends and family. Both can help you develop the independent living skills essential to recovery.

Can I have my cell phone with me at The Emily Program – Residential?

Adult residents and young adults ages 18+ may have a cell phone and use it during non-programming times.

Residents under 18 years of age will not have access to their cell phones.

Our facilities have a residents' phone line where families and friends can leave messages and where you can make local calls or use a long-distance calling card.

Will I have access to the Internet while at The Emily Program – Residential?

We have a residents’ PC for Internet, email, and general computing. Many residents bring a small USB storage device for documents or other files they create here.

Can I have a car at The Emily Program – Residential?

Yes, you can have a vehicle while staying at our residential facility. Please note that in St. Paul, we have limited spaces in our parking lot and must require all residents to park their cars at our Como Ave. location. We do have a car protocol that must be followed by residents who choose to have a vehicle with them while in residential care.

Are there laundry facilities at The Emily Program – Residential?

Yes, and there is no additional cost.

Do I need spending money?

Residents typically bring some spending money for toiletries, reading materials, craft materials, etc.

Can I use musical instruments and art supplies during free time?

Yes! We encourage you to develop or continue creative and soothing interests and hobbies during free time, such as music, art, and writing. We have art and writing supplies, a keyboard, drums, guitar, and other percussion instruments available for you to use. Since we have these items available for use, we do not allow residents to bring their own instruments or art supplies.

Start The Journey To Recovery Now

If you or someone you love struggles with food, it’s time for real help from compassionate and experienced professionals. Please don’t wait. Use our online form to begin the eating disorder assessment process or call 1-888-EMILY-77 (1-888-364-5977). At The Emily Program, there is healing. And hope.

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Recovery for life is possible 888-364-5977

Recovery for life is possible

888-364-5977

The Emily Program