Effective Date: 6/21/2021
Information We Collect
Information you give us: We receive and store information you enter on our site, such as name, email address, and phone number. This includes information you submit on forms, such as appointment request forms. Some forms collect sensitive information, such as health information, necessary for us to provide our services to you, which may be subject to our Notice of Privacy Practices linked above to the extent such information is considered PHI.
Facebook/Instagram: A pixel is used to track activity and events of those who click a Facebook or Instagram advertisement that leads to The Emily Program’s website. Activity and events are tracked to optimize campaign performance. Targeting is based on gender, age, location, and lookalike audience. Retargeting is based on user behavior. To view Facebook and Instagram’s privacy policies and to manage your display settings and ad preferences, visit the webpages below:
Twitter: A pixel is used to track activity and events of those who click a Twitter advertisement that leads to The Emily Program’s website. Activity and events are tracked to optimize campaign performance. Targeting is based on demographics and gender. No sensitive personal information is shared to the platform. To view Twitter’s privacy policies and to manage your display settings and ad preferences, visit the webpage below:
Pinterest: A pixel is used to track activity and events of those who click a Pinterest advertisement that leads to The Emily Program’s website. Activity and events are tracked to optimize campaign performance. Targeting is based on demographics, gender, and relevant topics. To view Pinterest’s privacy policies and to manage your display settings and ad preferences, visit the webpage below:
To opt out of interest-based advertising (IBA), you could visit one of the following websites, to the extent that a third-party partner participates in such industry self-regulatory frameworks:
U.S. and Canada: Ad Choices Opt-Out Page
Europe: Your Online Choices/EDAA
A 1st party cookie on the presentations page is used to enhance website usability. When you subscribe to that page, a cookie is added to your browser so the next time you go to the page, you don’t need to re-submit your information.
Disclosure to Third Parties
In addition to the third party advertisers disclosed above, we may also share your information with any of our parent companies, subsidiaries, affiliates, or other companies under common control with us in order to support (i) the marketing, sale, and delivery of any products or services and (ii) the other purposes described herein.
We may use or disclose your personal information if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or our sites; (b) protect and defend our rights or property, the sites or our users, or (c) act to protect the personal safety of us, users of the sites or the public.
Our website provides you with the opportunity to receive communications from us. You can unsubscribe from our marketing communications at any time via the “unsubscribe” or similar link therein; however, you may not opt out of administrative or transactional communications.
Communications that you send to us via the email links on our site may be shared with a customer service representative, employee, clinician, or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.
The email functionality on our site does not provide a completely secure and confidential means of communication. It is possible that your email communication may be accessed or viewed by another internet user while in transit to us. If you wish to keep your communication private, please do not communicate with us via email.
How We Protect Your Information
We take commercially reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.
Retention of Personal Information
How to Contact Us with Questions
If you have a question or concern regarding your privacy, please contact The Emily Program’s Privacy Officer using the contact information below: