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We know you want the best possible care for your patients who struggle with eating disorders. That’s why you’ll want to learn more about The Emily Program. Typically we offer tours of our 24/7 residential, lodging, and outpatient locations, but in an effort to limit visitors during the pandemic, we have temporarily stopped in-person tours.

Still, we look forward to sharing how we work so that you can make referrals with complete confidence. To learn more about our sites, visit our Locations page, contact your Professional Relations Specialist, or email us at outreach@emilyprogram.com.

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Outreach Team

Outreach Team icon

Outreach Team

The Emily Program’s outreach team is dedicated to providing health care professionals and communities with information on eating disorders and services at The Emily Program. Want to learn more? Attend a continuing education opportunity, stop by an event or contact us today at outreach@emilyprogram.com.

National
Kelsey Ford

Kelsey Ford

Director of Outreach

Kelsey completed her undergrad degree in Health & Wellness Management from the University of Wisconsin-River Falls and her MBA-HC from Concordia University-St. Paul. Kelsey comes to The Emily Program with several years of experience in mental health advocacy and awareness education. She is very passionate about challenging stigma, societal misconceptions, and systemic inequities around eating disorders so that more people are able to access quality services and care. Kelsey is thrilled to align this passion with the mission of Accanto Health in her role as the Director of Outreach.

Contact Kelsey at 651-645-5323 ext. 1630 or kelsey.ford@emilyprogram.com.

National
Krista Crotty

Krista Crotty

Director of Clinical Outreach Education

Krista is the National Director of Brain-Based Therapies and the Director of Clinical Outreach Education. Clinically she draws from a variety of methods including TBT-S, EMDR, cognitive behavioral therapy, FBT, and acceptance and commitment therapy and often incorporates the use of the creative process in conjunction with the more traditional therapeutic process. She earned her Masters of Science from Fuller Theological Seminary, School of Psychology and her Doctorate in Clinical Psychology with an emphasis in family and pediatrics from Azusa Pacific University. She trained at Harbor UCLA medical center and Loma Linda Children’s Hospital in neuropsych. Away from work, Krista loves being a mom to her three boys, playing outside, going on adventures with her family, skiing, hiking, biking, and camping.

National, Eastern Region
Katie Armstrong

Katie Armstrong

Regional Outreach Manager, East

Katie began working at the front desk of the Cleveland Center for Eating Disorders (CCED) more than ten years ago, which provided a unique opportunity to observe both the clinical and business sides of eating disorder treatment. When CCED merged with The Emily Program, she was able to seamlessly transition to an outreach role. Katie graduated from Ohio State University with a Bachelor of Science degree in Consumer Affairs. As a Regional Outreach Manager, Katie uses her experience and education to connect with professionals, community members, and other treatment facilities to provide awareness and information on the treatment of eating disorders.

Contact Katie at 216-765-0500 ext. 4221 or katie.armstrong@emilyprogram.com.

National, Midwest Region
Kristin Dostal

Kristin Dostal

Regional Outreach Manager, West

Kristin graduated from Minnesota State University Moorhead with a degree in Healthcare Administration. Since then, Kristin has worked in the healthcare field and has developed a passion for building relationships, advocating for mental health, and connecting people with the right resources. Kristin has a background in community outreach and uses her experience to bring awareness to the continuum of care for treating eating disorders.

Contact Kristin at 651-645-5323 ext. 1611 or kristin.dostal@emilyprogram.com.

National
Hilmar Wagner

Hilmar Wagner

Clinical Education Specialist

Hilmar Wagner is a Registered Dietitian/Nutritionist (RDN), licensed in Minnesota and Washington State. Hilmar joined The Emily Program in 2006, and currently serves as the Dietetic Internship Coordinator and Clinical Education Specialist for Accanto Health. In these roles, he oversees dietetic intern experiences for both The Emily Program and Veritas Collaborative. As Clinical Education Specialist, Hilmar has presented on a wide range of eating disorder and related nutrition topics at local, regional, and national conferences. Hilmar received his bachelor’s degree in Nutrition/Dietetics and Master’s in Public Health Nutrition from the University of Minnesota. He has worked in the field of eating disorders for the past 15 years. Hilmar has extensive experience working with clients of all eating disorder diagnoses in both individual and group settings. He has a particular interest in mindfulness and body-centered approaches to eating disorder recovery.

National
Kelly Pertzsch

Kelly Pertzsch

Clinical Education Specialist

Kelly Pertzsch is a Licensed Professional Clinical Counselor (LPCC) in the state of Minnesota. Kelly received her Bachelor’s degree in Communications from Richmond, the American International University in London and her Master’s in Counseling Psychology with a certificate in Eating Disorder Studies from Lewis and Clark College. She has treated eating disorders her entire career and has worked in community mental health, private practice, and a college counseling center. Kelly has a particular interest in the intersection of eating disorder treatment and social justice, as well as Health at Every Size.

Northwest Region
Caley Willrich

Caley Willrich

Professional Relations Specialist

Caley graduated from Carroll College with a degree in Communication and Public Relations, with a minor in Marketing. She comes to The Emily Program with years of experience in educating and connecting professionals in local communities with resources to better serve their clients. Caley sees mental health as an area that lacks understanding and community acceptance and has taken on this role to change the perception of this stigma. With the skills she brings to the table, in conjunction with her passion that no one should have to face personal battles alone, Caley’s focus is to bring greater awareness of The Emily Program to local communities.

Contact Caley at 509-847-4779 or caley.willrich@emilyprogram.com.

Northwest Region
Lexus Hartley

Lexus Hartley

Professional Relations Specialist

Lexus graduated from The Lake Washington Institute of Technology with a degree in Public Health specializing her studies in Community Education and Engagement, with a minor in Business. Her passion for helping others has led her to The Emily Program where her focus is spreading awareness of eating disorders and the compassionate care available to individuals within the community.

Contact Lexus at 206-488-7317 or lexus.hartley@emilyprogram.com.

Northwest Region
Katie Sherpe

Katie Sherpe

Professional Relations Specialist

Katie graduated from Oregon State University with a degree in Apparel Design. After college, she pursued a career in merchandising and held numerous roles to help influence the business side of retail. While she enjoyed developing her business skills, Katie felt called to more meaningful work and this led her to The Emily Program. With a background in building partnerships in her old world, Katie brings a unique approach to the team and is passionate about bringing awareness regarding eating disorders to local communities.

Contact Katie at 503-421-7172 or katie.sherpe@emilyprogram.com.

Midwest Region
Emily Lamb

Emily Lamb

Professional Relations Specialist

Emily graduated from Carthage College on the beautiful shores of Lake Michigan with a degree in Business and Marketing and a minor in Communications. She worked in healthcare sales promoting Fortune 100 brands and then took some time off to spend with her two kids. The mission of The Emily Program brought her back into healthcare where she hopes to connect more people with The Emily Program and increase awareness of eating disorders.

Contact Emily at 651-645-5323 ext. 2204 or emily.lamb@emilyprogram.com.

Eastern Region
Caitlin Purk

Caitlin Purk

Professional Relations Specialist

Caitlin completed her undergraduate degree in Public Relations at Heidelberg University and her Master of Public Administration with a specialization in Global Health at The Ohio State University. Caitlin’s experience and passion for advocacy, outreach, and communications led her to The Emily Program. She believes that no person’s story should go unheard. Caitlin is excited to build relationships with professionals and the community while spreading awareness for eating disorders and individualized care. In her free time, Caitlin loves being outdoors and is an avid reader. 

Contact Caitlin at 888-364-5977 ext. 1656 or caitlin.purk@emilyprogram.com.

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Refer A Patient

Refer a patient

A leader in personalized eating disorder treatment for people of all ages and genders since 1993, The Emily Program is your best choice for a patient referral if you suspect an eating disorder. Talk to one of our professionals today at 1-888-364-5977 or refer a patient through our online form so we can schedule an eating disorder assessment. We’re here to help.

When to refer a patient to The Emily Program

As with other mental and physical disorders, a healthcare professional must recognize the signs of a problem or potential problem, and then intervene effectively. If you suspect food, body image, weight, and/or eating issues, the American Academy of Family Physicians and American Psychiatric Association suggest that you act quickly.

Know the common eating disorder symptoms

Use the common symptoms list and simple screening tool below. We also offer educational events to help your team screen for eating disorders, understand their effects, and access available treatment resources.

Eating disorders present physiologically and behaviorally. The multidisciplinary team at The Emily Program recommends checking for common symptoms, such as:

  • Dramatic weight gain or loss
  • Verbal preoccupation with food, weight, and shape
  • Medical complications, such as amenorrhea, bradycardia, unexpected osteopenia or osteoporosis, electrolyte abnormalities, low body temperature, orthostatic hypotension
  • Rapid or persistent decline or increase in food intake
  • Purging; restricting; binge eating; compulsive eating; compulsive exercising; abuse of diet pills, laxatives, diuretics, or emetics
  • Denial of food and eating problems, despite concerns of others
  • Eating in secret, hiding food, disrupting family meals, feeling out of control with food

Start the conversation

Ask if it is okay to discuss eating habits: “I’m concerned about your eating (or weight, body image, etc.). May we discuss how you typically eat and your relationship with food?”

Then ask your patient these questions:

  • Do you worry about your weight and body shape more than other people?
  • Do you avoid certain foods for reasons other than allergies or religious reasons?
  • Are you often on a diet?
  • Do you feel your weight is an important aspect of your identity?
  • Are you fearful of gaining weight?
  • Do you often feel out of control when you eat?
  • Do you regularly eat what others may consider to be a large quantity of food at one time?
  • Do you regularly eat until feeling uncomfortably full?
  • Do you hide what you eat from others, or eat in secret?
  • Do you often feel fat?
  • Do you feel guilty or depressed after eating?
  • Do you ever make yourself vomit (throw up) after eating?
  • Do you use your insulin in ways not prescribed to manage your weight?
  • Do you take any medication or supplement to compensate for eating or to give yourself permission to eat?
  • Do you exercise for the sole purpose of weight control?
  • Have people expressed concern about your relationship with food or your body? 

Two or more “yes” answers strongly indicate the presence of disordered eating. 

Streamlined admission

To ensure your patient can get treatment as soon as possible, they will be connected with an Intake Therapist, who will conduct an intake assessment, determine the level of care, schedule an admit date, and start the process to secure medical data and arrange any necessary lodging.

Stay involved

To stay informed of your patient’s progress throughout their eating disorder treatment, ask them to complete a Release of Information form so we have permission to share health information with you.

Talk with the experts at The Emily Program

The Emily Program staff is available to assist. Call us at 1-888-364-5977, use our online referral form, or send your patient to our website to request an eating disorder assessment.

Refer a patient

Complete the information below or call us at 1-888-364-5977. We’ll contact your patient within one business day to learn more about their condition. We’ll keep you updated on our progress, too.

    Your contact information

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    Patient information

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    Recovery is possible

    If an eating disorder and/or related issues are diagnosed, we will work with you and your patient to develop a personalized treatment and recovery plan. We treat the whole person with a wide range of comprehensive, personalized treatments using diverse modalities.

    Our team is passionate about helping individuals struggling with eating disorders. Together, we can bring your patient hope and healing. Please contact our Admissions team at 1-888-364-5977 with questions or fax your referral to (651) 379-6105.

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    For Professionals

    The Emily Program is the leader in personalized eating disorder treatment for people of all ages and genders. We help healthcare professionals recognize the signs and understand the symptoms. If you suspect an eating disorder, don’t wait.

    Learn more about referring a patient

    Learn more about referring a patient

    If you suspect food, body image, weight, and/or eating issues, the American Academy of Family Physicians and American Psychiatric Association suggest that you act quickly. Learn to recognize signs of disordered eating and how the team at The Emily Program can assist you and your patient.

    Learn more

    Visit us

    Visit us

    We know you want the best possible care for your patients who struggle with eating disorders. Typically we offer tours so you can get a firsthand look at our operations and facilities. Currently, in-person tours are suspended due to COVID-19 concerns, but please reach to an outreach representative in your area to discuss our treatment programs so you can make referrals with complete confidence.

    Learn more

    Gain new insights through our educational events

    Gain new insights through our educational events

    The Emily Program offers engaging presentations to help you recognize the warning signs and intervene effectively to get help for your client or patient.

    Learn more

    Apply for advanced degree training

    Apply for advanced degree training

    The Emily Program offers opportunities for post-doctoral candidates and other students to pursue advanced training in eating disorders. 

    Learn more

    Read more

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