For the convenience of our clients, The Emily Program has added a new member to our scheduling staff - a live phone operator. It is our goal to provide the best service and support to our clients. We believe exceptional service starts with having a real-time conversation with staff upon calling The Emily Program.
Our Operator will help to better facilitate the flow of phone traffic coming into our office. We expect that most calls will be picked up by the operator, however, as this is a new process clients may occasionally reach our automated system if all lines are busy. We ask that clients and their families have patience as we work to get this new service up and running.
Have comments or feedback about the new operator role or your experience at The Emily Program? Please visit our website's online feedback form. We value your thoughts and suggestions!
Articles tagged with: Services
Re-posted from Cleveland Center for Eating Disorders (CCED) blog archives. CCED and The Emily Program partnered in 2014.
By Dr. Mark Warren and Sarah Emerman
We've had a very busy year in 2011 and want to thank all of our blog readers for your support and interest. As the year comes to a close we hope this post finds everyone in good health and moving to new places of healing.
At CCED we know that as new research emerges we must constantly change and evolve to provide the most up to date evidence based care. In the spirit of constant improvement we have made several additions to our programming in the last few months.
The Emily Program is a warm and welcoming place, close to home and work, where individuals and their families can find comprehensive treatment for eating disorders and related issues.
We offer comprehensive psychological, nutritional, medical and psychiatric care at multiple locations across the Minneapolis/St. Paul metro area and Duluth. Treatment options range from periodic outpatient appointments to residential/inpatient care at the Anna Westin House.
We offer help with a variety of eating disorder, exercise and body image issues, including anorexia nervosa, bulimia nervosa, compulsive overeating, binge eating disorder and eating disorder not otherwise specified.