Lindsay leads The Emily Program’s Client Excellence Department, a network of teams dedicated to providing exceptional service to all clients seeking care at The Emily Program – from their first phone call to inquire about treatment services to ensuring a warm and welcoming environment in which to heal. Teams comprising the Client Excellence Department include admissions, office managers, utilization reviewers, client accounts, scheduling and property management. Lindsay also plays a central role in expanding treatment access to new markets, with a focus on site expansion execution. She began working at the front desk of The Emily Program during her senior year of high school, providing a unique opportunity to observe both the clinical and business sides of eating disorder treatment. Lindsay joined the administrative staff full-time after receiving her bachelor’s in business administration (concentrating on international business) from George Washington University in the District of Columbia. She earned her master’s in business administration from the University of Minnesota Carlson School of Management.