Admission to our Anna Westin Houses

We understand that seeking residential eating disorder treatment can be challenging and sometimes feel overwhelming; we will help you every step of the way. Our caring, professional staff will walk you through the admission process and do all we can to smooth your transition into our programs. If you have any questions, contact us at (651) 645-5323 or (888) EMILY-77 (1-888-364-5977) ext. 1111.

Step 1. Starting the Process

If you are new to The Emily Program, call us at (888) EMILY-77 (1-888-364-5977). We’ll collect some initial information, and then schedule an appointment for you with a member of our Intake Team or connect you directly to the Anna Westin House.

If you are a current client of The Emily Program, talk with your individual therapist, who will contact, our Admissions Coordinator, about your interest in the Anna Westin House (AWH)/Anna Westin House-Adolescent and Young Adult (AWHA).

Our benefits coordinator will review your insurance information to determine coverage for your stay.


Our client management are happy to assist you with any insurance questions. They can help you navigate the insurance system and will work diligently to ensure the highest coverage possible. We encourage you to call your insurance company to check your coverage. Using the Insurance Verification Tool will help you ask the necessary questions and learn more about what services may be covered by your plan.

The Anna Westin House and Anna Westin House-Adolescent accept the following insurance:

  • BlueCross BlueShield
  • HealthPartners (Specialty Network)
  • Medica (United Behavioral Health)
  • Preferred One
  • MMSI
  • Humana

We make arrangements with other insurance companies on a case-by-case basis.

At any time during this process, we’re glad to help answer any questions you have about the Anna Westin House. Call us at (651) 645-5323 ext. 1500.

To reach our knowledgeable staff at Anna Westin House-Adolescent please call (651) 645-5323 ext. 1900.

Step 2. Assessment/Intake Meeting with a Therapist

If possible, you’ll complete a series of questions in-person that help us better understand you as an individual and what’s going on for you right now. This important information helps us plan—together—the best way to help you.

You’ll discuss the results of your assessments with one of our experienced intake therapists. Together you’ll decide what treatment options make the most sense for you.

During the intake process we'll schedule a phone or in-person admissions intake with the Anna Westin House/ Anna Westin House-Adolescent Admissions Coordinator to discuss your particular treatment needs and a potential admission date.

If you are an adolescent, the intake process includes your parents and/or guardians. If you are an adult seeking admission, we also encourage you to involve family members and/or other supportive people in your intake.

We gather important paperwork.

Step 3. The Paperwork

If you want other professionals (e.g., an outside therapist, your physician, etc.) involved in your care at the Anna Westin House/Anna Westin House-Adolescent, or made aware you’re being admitted, you will sign release(s) of information for them.

You have your health care providers fax or deliver pre-admission documentation to us:

  • Anna Westin House, 1449 Cleveland Avenue North, Saint Paul, MN 55108 USA, Fax: (651) 328-8254
  • Anna Westin House-Adolescent, 2230 Como Avenue, Saint Paul, MN 55108 USA, Fax: (651) 641-6190

Pre-Admission Documentation:

1. Laboratory Tests completed within 7 days of admission for AWH and AWHA:

  • Electrolyte Chemistry Panel (including potassium, chloride, bicarbonate, phosphorus, magnesium)
  • CBC with Differential
  • Liver Function Panel
  • Prealbumin

2. Other Tests completed within 7 days of adminssion for AWH and AWHA:

  • EKG
  • Urine analysis
  • Full physical exam (including height, weight, lying/standing vitals)

3. Other pertinent medical history and records, including:

  • Most recent psychological evaluation/intake
  • Most recent psychiatric progress note
  • Most recent nutrition intake and progress note

Step 4. Establish Admission Date

  • We establish your admission date and finalize the admission details.

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